Shipping policy
At Aben Kerry Arts, we aim to deliver your artwork quickly and securely, whether you are downloading digital files or receiving framed art within Cameroon. Please review our shipping policies below.
1. Digital Art Downloads (Worldwide)
Digital prints are delivered instantly via email after successful payment.
✔ What you receive:
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High-resolution digital files
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Immediate download link
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Permanent access via your email
✔ No shipping required
No physical item will be mailed for digital purchases.
2. Physical Framed Art Shipping (Within Cameroon Only)
We deliver premium framed artworks to customers across Cameroon, including:
📍 Douala
📍 Yaoundé
📍 Buea
📍 Limbe
📍 Bamenda
📍 Bafoussam
📍 Kribi
📍 Edea
📍 And all major towns & cities
3. Processing Time
Before shipping, all physical art orders undergo preparation and packaging.
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Processing time: 1–3 business days
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You will receive an email or WhatsApp confirmation once your order is ready for delivery.
4. Delivery Time
Once your order has been processed:
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Delivery time: 1–2 business days (depending on your location in Cameroon)
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Delivery is performed by professional couriers for safety and reliability.
5. Shipping Fees
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Framed art delivery in Cameroon: FREE
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Digital art downloads: No shipping cost
There are no hidden charges.
6. Delivery Requirements
To ensure successful delivery, please make sure:
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Someone is available to receive the package
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Your phone number is active
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Your delivery address is complete and accurate
If a delivery attempt fails due to incorrect information or unavailability, another delivery can be scheduled.
7. Damaged or Incorrect Delivery
While rare, if your artwork arrives damaged or incorrect:
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Contact us within 48 hours
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Provide photos of the damage
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We will offer a replacement or appropriate solution